Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from refinedclub.com (the "Site"), operated by DDL Commerce LLC, doing business as Refined Club ("we," "us," or "our"). We are committed to protecting your privacy and handling your personal data in a transparent and secure manner.

For any questions regarding this Privacy Policy, please contact us at: support@refinedclub.com.

  1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser type, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages and products you view, the websites or search terms that referred you to our Site, and how you interact with the Site. We refer to this as "Device Information."

We collect Device Information using the following technologies:

Cookies: Data files placed on your device that often include an anonymous unique identifier. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

Log Files: These track actions on the Site and collect data including your IP address, browser type, Internet service provider, referring and exit pages, and date/time stamps.

Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, email address, phone number, and payment information. We refer to this as "Order Information." Payment transactions are processed securely through Shopify Payments, powered by Stripe. We do not store your full credit card information on our servers.

Together, Device Information and Order Information constitute your "Personal Information."

  1. How We Use Your Personal Information

We use Order Information to fulfill orders placed through the Site, including processing payments, arranging shipping, sending order confirmations, and providing invoices. We also use Order Information to communicate with you about your order, screen transactions for potential risk or fraud, and, where you have opted in, send you marketing communications about our products and services.

We use Device Information to monitor and prevent potential fraud, to improve and optimize the Site through analytics, and to evaluate the effectiveness of our marketing efforts.

  1. Sharing Your Personal Information

We share your Personal Information with trusted third-party service providers who assist us in operating the Site and conducting our business, including:

Shopify: Powers our online store. You can review Shopify's privacy practices at https://www.shopify.com/legal/privacy.

Stripe: Processes payments securely. You can review Stripe's privacy policy at https://stripe.com/privacy.

Google Analytics: Helps us understand how visitors use the Site. You can learn more at https://www.google.com/intl/en/policies/privacy/ and opt out at https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information when required to comply with applicable laws, respond to legal requests such as subpoenas or search warrants, or to protect our rights and safety.

  1. Behavioral Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that may be relevant to you. For more information about how targeted advertising works, visit the Network Advertising Initiative at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through the following platforms:

Facebook: https://www.facebook.com/settings/?tab=ads Google: https://www.google.com/settings/ads/anonymous Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You may also visit the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.

  1. Do Not Track

Please note that we do not alter our data collection and use practices when we detect a Do Not Track signal from your browser.

  1. Your Rights

6.1 European Residents (GDPR): If you are a European resident, you have the right to access, correct, update, or request deletion of your personal information. You also have the right to object to processing and to request data portability. Your information may be transferred outside of Europe, including to the United States. To exercise your rights, contact us at support@refinedclub.com.

6.2 California Residents (CCPA/CPRA): If you are a California resident, you have the right to know what personal information is collected, disclosed, or sold; the right to request deletion; and the right to opt out of the sale or sharing of personal information. To exercise these rights, contact us at support@refinedclub.com.

6.3 Canadian Residents (PIPEDA): If you are a Canadian resident, you have the right to access your personal information, request corrections, and withdraw consent for certain data uses. To exercise these rights, contact us at support@refinedclub.com.

  1. Data Retention

When you place an order, we retain your Order Information for our records and for legal and operational purposes unless and until you request that we delete it. To request deletion, contact us at support@refinedclub.com.

  1. Security

We implement reasonable administrative, technical, and physical security measures to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If we become aware that we have collected information from a child under 16, we will take steps to delete it promptly.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We encourage you to review this page periodically. Changes are effective when posted on this page.

  1. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us:

DDL Commerce LLC (DBA Refined Club) Email: support@refinedclub.com Address: 1209 Mountain Road Pl NE, STE R, Albuquerque, NM 87110

Last updated: April 8, 2026